Wells Fargo and the Cost of Unrealistic Targets
When the Wells Fargo fake accounts scandal broke, it shocked customers. Inside the organization, however, the warning signs had been
Venu Gopal Nair
When the Wells Fargo fake accounts scandal broke, it shocked customers. Inside the organization, however, the warning signs had been
Nike’s internal culture crisis didn’t begin on social media. It began quietly, inside the organization. Employees raised concerns about harassment
The Volkswagen emissions scandal didn’t happen overnight. It evolved inside silos. Engineering teams focused on performance. Compliance teams focused on
The Deepwater Horizon explosion wasn’t just an engineering failure—it was a communication breakdown across companies, contractors, and hierarchies. BP, Transocean,
For decades, Toyota was celebrated for operational excellence. So when reports of unintended acceleration surfaced in the late 2000s, few
The Challenger disaster wasn’t caused by a lack of data. It was caused by a lack of listening. In the